Privacy Policy

Introduction

Memora ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice generation service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Register on our website
• Upload voice samples
• Submit payment information
• Contact our customer support
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Phone number
• Billing information
• Voice recordings
• Text content for voice generation

Technical Data

We may automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Usage patterns and preferences
• Referral source

How We Use Your Information

We use the information we collect to:

• Create and maintain your account
• Process and fulfill your requests for voice generation
• Process payments
• Improve our AI algorithms and service quality
• Communicate with you about your account and updates
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Detect and prevent fraudulent activities
• Comply with legal obligations

Voice Data Processing

When you upload voice samples to create AI-generated voices, we process this data with particular care:

• Voice samples are used solely for the purpose of creating the AI voice model you request
• We employ advanced security measures to protect voice data
• Voice samples are never shared with third parties for marketing purposes
• We retain voice samples only for as long as necessary to provide our services

By using our service, you confirm that you have proper authorization to use any voice samples you upload, especially those of deceased individuals, and that such use complies with all applicable laws.

Data Sharing and Disclosure

We may share your information with:

• Service providers who help us deliver our services
• Payment processors to facilitate transactions
• Legal authorities when required by law
• Business partners with your explicit consent

We do not sell your personal data to third parties.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data (subject to legal requirements)
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us using the information provided at the end of this policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.